Fees & FAQs
How do I refer a patient to The Aster Clinic, and what is the process for referrals?
Health professionals can complete the referral form online or contact us directly by phone. Once the referral is received, the receptionist will contact the patient to arrange an appointment.
What types of conditions and complexities are most appropriate for referral to The Aster Clinic?
The Aster Clinic specialises in managing complex mental health conditions, including ADHD, anxiety, depression, bipolar disorder and trauma-related disorders.
How do you communicate treatment progress and outcomes with referring practitioners?
Updates are provided to referring practitioners.
What evidence-based therapies and interventions are used in your treatment plans?
The clinic uses a range of evidence-based treatment and medication management. All treatments are aligned with current clinical research and best practices to ensure effective, high-quality care.
What is the typical wait time for new patient appointments?
Wait times vary depending on availability.
How does The Aster Clinic manage multidisciplinary care, including psychiatric, psychological, and dietetic services?
The Aster Clinic takes a multidisciplinary approach, ensuring all aspects of a patient’s mental and physical health are addressed.
Are there telehealth options for referred patients, and how are virtual sessions managed?
Yes, telehealth options are available for patients who prefer or require virtual care. Telehealth sessions are conducted through a secure platform, providing the same level of confidentiality and quality as in-person consultations. Telehealth sessions are coordinated based on patient preference and clinical needs.